SALI DERMA COSMATIC

1. Shipping Areas Shipping currently takes place exclusively:

Within Germany International shipping is only possible after prior individual agreement. 2. Processing Time

Orders are processed within 1 – 3 working days after receipt of payment. In case of delays due to high order volume or delivery bottlenecks, the customer will be informed. 3. Delivery Time

The delivery time within Germany is generally: 2 – 5 working days after dispatch. Deviations are possible depending on the region and shipping service provider. 4. Shipping Service Provider Shipping is carried out by reliable shipping service providers within Germany. A tracking number will be provided to the customer, if available. 5. Shipping Costs

Shipping costs are automatically calculated at checkout. The costs vary depending on: Order quantity Weight Delivery address 6. Shipment Tracking After dispatch, the customer receives:

A tracking number A tracking link (if available) via WhatsApp or email. 7. Delivery Delays We assume no liability for delivery delays caused by:

Shipping companies Weather conditions Strikes Force majeure However, we strive for the quickest possible clarification. 8. Incorrect Delivery Address

The customer is responsible for the accuracy of the delivery address. In case of incorrect information and resulting loss or return of the goods, the customer bears the costs. 9. Acceptance of Delivery Upon receipt of the goods, the customer is obliged to:

Check the shipment for integrity Document damage immediately Damage must be reported within 24 hours. 10. Shipping as part of Promotions

Special promotions or free shipping apply only for the specified period. A combination of multiple promotions is only possible if explicitly stated.

By completing the purchase process, you are bound by this shipping policy.